In order to deliver value to your customers and address key business objectives of your company, I always start by collecting and organizing insights about your organization, its product offering and the space in which it operates. During the discovery phase, I’ll learn about your customers and their expectations so we can find ways to exceed them.

Everything that’s uncovered during the discovery phase ultimately guides my design process going forward. I usually explore multiple ways of addressing specific use cases, help refine user stories, consider different approaches to complex user flows, and iterate quickly based on feedback that I solicit from the internal stakeholders.

Whether it’s a responsive web app for enterprise users, a SaaS product for an SMB, or a native mobile app, I can deliver outstanding design solutions and create an unforgettable experience for your customers. As a full-service consultant, I always create systems and processes while working with you that support product growth and optimize future development cycles.

I believe that testing the initial results of my work is a critical step in delivering an amazing product experience. After a product feature is shipped, I can help you measure and improve key metrics such as conversion, retention, and engagement.